Call (805) 643-3532 or
Email
TOAC@sbcglobal.net
for
Assistance.
TOAC Shop ... Parts, Services &
Information
for Antique Stoves.
Outside USA or CANADA - must
have USA address for all orders.
Get Help Instantly...
we accept Debit Cards, MC, Visa, Amex,
Discover and Diners Club too.
ECheck, and PayPal.
PayPal account not necessary
... PayPal accepts all major Credit Cards.
PayPal Orders:
use email
toac@sbcglobal.net and describe your Order.
TERMS: Sales Tax will be applied to
all California orders.
Insurance
Coverage or Signature Confirmation Delivery available on
request.
Not liable or responsible for any
damage or delays due to shipper.
No replacement or
refund on any item that has been lost or recorded as Delivered
by carrier.
We recommend you hire a qualified,
licensed service technician diagnose your stoves problem first
as we do not diagnose mechanical problems over the telephone.
All warranties on thermostats or
safety valves start from the day the customer receives the order
regardless of when the unit is installed.
All sales final - no refund nor
replacement on: any thermostat rebuilding orders or thermostat
exchanges, custom fabricated safety systems, safety valves,
pilot assemblies, minipilots, combination pilot replacements or
specific rebuild orders.
All sales final - no refund nor
replacement on rebuilt or new electrical parts or elements due
to damage from a malfunctioning appliance that caused the
replacement part to arc and burn out.
All stated warranties on
thermostats, safety valves or any other equipment start from the
day the customer receives the order regardless of when the unit
is installed. If the unit is sent in for warranty service the
customer is responsible for shipping charges. Warranty service
is in effect for the stated period only.
All
sales final on: PDF files, printed materials and
electrical parts, used parts and services.
Porcelain Enamel
Service: On rare occasions during the porcelain baking
process parts can warp. Even after all precautions are taken
during the process, this is unavoidable. There is no refund or
replacement if this should happen. Consider this carefully
before you place an order for porcelain enamel services.
25% Restocking fee will be charged
on new parts that have been returned. Shipping is nonrefundable.
**All Credits Must Be Used Within 6 months from issue date or
they will be void.
No Return if new parts have been
damaged or worn. If you order a part without sending in the
required e-mail pictures first, there is no refund or exchange.
25% Processing fees will be charged
on all cancelled orders.
Refunds
for new or used parts must be
received within 30
days or no credit will be issued. 25% restocking fee will be
charged. Items are subject to inspection before eligible for
full or partial refund credit. No credit on any damaged
non-useable items. Shipping is non-refundable on all orders
unless stated.
We reserve the right
to refuse or cancel service or orders to anyone for
any reason not
prohibited by law without explanation.
Chargebacks: Customers must attempt to return
merchandise before
proceeding with a chargeback.
Not responsible for
parts or orders left after
30 days
unless previously arranged.
Prices subject to change without notice.
Parts, Service, Information ...
Antique Stove Preservation.
Love Your Old Appliances?
See The
Old Appliance Club
